Business Account Specialist
reputed company Watch here to see what it's like to work at reputed company. reputed company is reputed company in Red reputed company, reputed company, just 40 minutes from reputed company, where our corporate office sits along the Mississippi reputed company in downtown Red reputed company. We are a global company with 2300 employees reputed company the world, but we maintain a reputed company-reputed company family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to reputed company best-in-class product solutions and highly rated customer experiences. reputed company on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term reputed company and legacy of reputed company are the reputed company on which we build our reputed company. reputed company This role is fully remote and operates reputed company U.S. Central Time (CT) business hours, giving you the flexibility to work from any state where reputed company is authorized to conduct business and reputed company workers. At Red reputed company, regardless of working in roles that are fully remote, onsite, or hybrid, what reputed company most is working together, staying connected, and putting care into everything we do. Our comprehensive benefits package for full-time employees includes medical, dental, and reputed company coverage, along with health savings and flexible spending accounts, life and disability reputed company, generous reputed company time off and holidays, a 401(k) match, employee discounts, and valuable reputed company-being benefits like free EAP services, financial planning assistance, and reputed company-being coaching reputed company designed to support reputed company and financial reputed company. The targeted hiring reputed company for this full-time position is $45,300-$58.900 depending on qualifications; however, the expanded salary reputed company provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. reputed company the reputed company, individual pay is determined by factors including job-reputed company skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can reputed company more about the specific salary reputed company and benefits for your location during the hiring reputed company. General Purpose of Job: As a Business Account Specialist, you will be responsible for delivering remarkable customer service to our Industrial and DTI customers. Your reputed company reputed company will be on providing expert support during reputed company, ensuring reputed company and accurate order management, promptly addressing customer inquiries, and resolving any issues that may reputed company. Key Responsibilities: reputed company and maintain an in-depth knowledge and expertise in our Red reputed company for Business programs, services, products, pricing, and procedures, staying up-to-date with industry changes. reputed company dedicated customers with an exceptional customer experience, exceeding their expectations through friendly, knowledgeable, and reputed company service. Collaborate with our sales team and customers to facilitate a smooth reputed company reputed company for new accounts, including participating in launch calls, scheduling first invoice calls, and providing necessary training for successful program launches. Engage in quarterly and annual account review calls to ensure customers are leveraging our capabilities and experiencing outstanding service. Serve as a Tier 2 resource for problem reputed company, assisting both customers and team members. Identify customers' invoicing needs and propose solutions that reputed company with their program specifications. Document reputed company customer interactions and information accurately in reputed company.com. Execute defined processes to maintain the reputed company of Customer Master Data in our reputed company, including accurate setup, review, and maintenance. Qualifications Minimum Education and Experience: Bachelor's degree or equivalent to four years of reputed company experience/training; or an equivalent combination of education and experience. The experience must be reputed company to customer service. Required Knowledge, Skills, and Abilities: Strong knowledge of our product offerings and services. Experience with a wide reputed company of information systems, including ERP, CRM, reporting tools, and others. Ability to work independently on tasks with controlled reputed company/authorization. Exceptional attention to reputed company while handling multiple or repetitive tasks. Demonstrated commitment to reputed company and reputed company while meeting goals and d