About the position

This position designs and prepares timely, safe, and cost-effective natural gas infrastructure projects for residential, commercial, and industrial customers. Work includes preparing applicable ArcGIS or CAD drawings, permits, and cost estimates; coordinating customer requirements with various departments; and ensuring design requirements are met. Depending on the successful applicant’s experience and work history, the role may be filled as a New Business Coordinator (Level 7) or Senior New Business Coordinator (Level 8). The position is based at Virginia Natural Gas’s corporate headquarters in Virginia Beach, Virginia. The work environment is hybrid, with four days in the office or onsite and one remote day from home. The incumbent works primarily in an office and occasionally visits the field.

Responsibilities

• Initiate new business projects in the corporate application used to track projects (ARM).
• Provide quality control for geospatial data and mapping products.
• Create construction designs using GIS and other applications.
• Research facility records in GIS and project as-builts.
• Draft city, state, and railroad right-of-way permits and traffic control plans as required.
• Obtain authorization to spend capital dollars for new projects.
• Create main work units or work orders from approved designs for distribution through a centralized scheduling system.
• Advise prospective residential, commercial, and industrial natural gas customers about constructability issues during the application process.
• Respond to customer needs, keep customers informed, and ensure work is scheduled effectively to support customer satisfaction.
• Collaborate with Engineering, Land, and Construction personnel to prepare easement agreements and obtain required approvals.
• Maintain compliance with engineering principles, gas operating standards, local codes, and state and federal rules, regulations, mandates, and statutes by preparing or revising designs as necessary.
• Formulate efficient routes for new gas mains and services serving residential, commercial, and industrial developments.
• Identify job-site opportunities and propose alternative gas main and service designs to support system reliability and cost effectiveness.
• Initiate and maintain long-standing relationships with builders and governing bodies.
• Consult engineering, construction, and operations resources regarding constructability and meter-set issues for new projects.
• Negotiate gas infrastructure service locations with customers to improve company return and facilitate future maintenance.
• Expedite project design and financial approvals for gas construction projects.
• Prioritize and manage multiple projects simultaneously to optimize the overall customer demand portfolio.
• Reconcile past CIAC payments against original customer commitments, including years, load, and meters, and collect or reimburse customers as directed by tariff.

Requirements

• Valid driver’s license.
• For the New Business Coordinator level: high school diploma and 3 years of gas utility experience.
• For the Senior New Business Coordinator level: high school diploma and 7 or more years of gas utility experience.

Nice-to-haves

• Experience working with Geographical Information Systems (GIS).
• For the New Business Coordinator level: associate’s degree with 4 or more years of gas utility experience.
• For the Senior New Business Coordinator level: bachelor’s degree.

Benefits

• Competitive base salary.
• Annual incentive awards for eligible employees.
• Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being.
• The position may be eligible for additional compensation through an incentive program, subject to the applicable plan terms and conditions.