Customer Support Specialist - Portuguese Speaker (Remote)

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Good Portuguese and a steady, friendly manner are the foundation of this role in Athens. Start date: 2 November 2026.

Clear notes and a steady pace help the whole team deliver consistent answers. Customers often say thank you when a problem is finally solved, and that is a big part of the job.

Your Responsibilities:

  • Keep customers informed about timescales and next steps
  • Confirm each resolution with the customer before closing a case
  • Support new colleagues by sharing practical tips from your cases
  • Resolve everyday issues without unnecessary transfers

Requirements:

  • Fluent Portuguese
  • Good English for internal tools and written documentation
  • Basic computer skills and confidence with web-based tools
  • Comfortable learning new internal systems quickly
  • Ability to stay organised when handling several cases at once
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.

This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.
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