Deal Desk Manager

About the position

Amplitude is hiring a Deal Desk Manager to support its Deal Desk team in structuring scalable commercial transactions that drive growth while managing risk. The role partners closely with Sales, Finance, Legal, Revenue Accounting, and Order Management, and serves as a strategic advisor on complex enterprise opportunities. The manager helps shape deal structures, pricing strategies, and commercial terms that balance customer needs with business objectives, while navigating ambiguity, removing roadblocks, and keeping deals moving efficiently. The position is open to candidates based remotely anywhere in the United States, with collaboration with global stakeholders as business needs arise.

Responsibilities

  • Partner with Sales to develop creative, commercially sound solutions for complex enterprise opportunities, including non-standard pricing, packaging, contract terms, and negotiation strategies.
  • Evaluate and approve non-standard transactions within established service-level agreements, ensuring appropriate approvals and documentation and alignment with revenue recognition, legal, and operational policies.
  • Advise Sales, Finance, Legal, Revenue Accounting, and Order Management, balancing commercial objectives with financial and operational considerations to move deals forward.
  • Support channel and partner transactions, cloud marketplace deals, and non-standard agreements; identify potential risks and ensure smooth downstream execution.
  • Identify opportunities to streamline the quote-to-order process, leverage AI and automation, establish best practices, and enable Sales to work more efficiently as the business grows.

Requirements

  • At least 5 years of experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business.
  • Strong understanding of deal structuring, pricing strategies, and contract negotiations.
  • Experience partnering with Legal and Finance on non-standard terms and approvals.
  • Proficiency with Salesforce and comfort working with data and complex deal scenarios.
  • Familiarity with channel selling models and transacting through cloud marketplaces.

Nice-to-haves

  • Salesforce CPQ experience is strongly preferred.

Benefits

  • Medical, dental, and vision insurance, with 100% employer-paid premiums for employees on select plans.
  • 401(k) retirement plan with an employer match of up to 1% of eligible pay each pay period, up to \$2,000 annually.
  • Flexible time off and paid holidays.
  • Monthly wellness stipends and commuter transit/parking stipends.
  • Quarterly learning and development stipends.
  • New-hire home office equipment stipend.
  • 12 weeks of paid parental leave.
  • Carrot fertility benefits and adoption and surrogacy support.
  • Back-up child care support.
  • No-cost access to Modern Health coaching and therapy sessions.
  • Employee Stock Purchase Program (ESPP).
  • Charitable giving grant and paid volunteer time off.
  • Mentorship programs, management training, and wellness initiatives.
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