Title: Director End User Engagement Construction

Location: Latham NY United States

Job Description:

The Director of End User Engagement - Construction is responsible for leading PIP's direct end-user growth strategy within the construction segment. This role is responsible for creating construction engagement strategies, including driving engagement with associations, unions and within strategic end users.

The position combines market strategy, commercial leadership, and field execution to strengthen PIP's presence with end users in the construction market. Success in this role requires the following:

• The ability to develop go-to-market strategies focused on end customers, associations, unions and to drive effective implementation
• Build high-performing teams, including recruiting and hiring Construction Specialists who are focused on winning key construction accounts, influencing safety decision-makers and accelerating adoption of PIP solutions across job sites nationwide.

This is a remote role with travel.

JOB RESPONSIBILITIES

• Build and lead a high-performing team of End User Construction Specialists focused on engaging with key influencers and buyers in the construction industry.
• Develop and execute a comprehensive end user strategy to penetrate, grow, and specify PIP PPE solutions across national, regional, and local construction accounts
• Establish strong relationships with key decision-makers including safety managers, procurement leaders, and operations teams
• Drive product specification and standardization within large construction firms to create pull-through demand across distribution partners
• Partner closely with distributor sales teams to align on account strategies, ensure execution, and maximize share of wallet
• Identify and prioritize target accounts, vertical opportunities, and high-value projects within the construction segment
• Lead field engagement efforts including job site visits, safety audits, product trials, and value demonstrations
• Collaborate cross-functionally with Marketing, Product Management, and Training teams to align messaging, campaigns, and product innovation with end user needs
• Build and scale repeatable processes, tools, and metrics to track pipeline, conversion, and long-term account growth
• Serve as a voice of the customer-bringing market insights back into the organization to inform strategy and innovation

REQUIREMENTS

• 10+ years of progressive sales & commercial experience in construction and industrial environments
• Deep experience interacting with groups like TAUC, AGC, MCAA
• Direct experience calling on and effectively engaging with Safety Directors, EHS Leaders, and Large Contractors (EPC)
• Proven experience building and scaling training programs
• Strong track record of building and leading high-performing sales or business development teams
• Experience leading field engagement strategies
• Experience creating association partnerships that convert to revenue
• Deep understanding of the construction market, including buying processes, safety requirements, and key decision-makers, e.g. has personally worked in the field with across end customers, associations & unions
• Demonstrated success in end user engagement, specification selling, and driving demand through distribution channels
• Strong commercial acumen with the ability to translate strategy into actionable field execution including setting structure, defining KPI's, upgrading talent and acting as player / coach
• Excellent communication, influencing, and executive presence skills, e.g. able to effectively present to 200 union workers, room of safety executives, and the sales team
• Willingness to travel significantly to engage with customers and teams in the field
• Ability to influence without authority across complex stakeholder groups
• Results-driven with a focus on measurable growth and market share expansion
• High energy, resilient, and comfortable operating in a fast-paced environment