Director of Business Development

Job Description:

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

  • 6,000+ customers worldwide

  • 1,600+ employees globally

  • 17 warehouses nationwide, totaling over 10 million square feet of space

  • Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

  • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

  • Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

  • Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

  • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

  • Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

  • Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role:

As the Director Business Development, you will lead strategic efforts to drive revenue growth, forge high-value partnerships, and expand Cart.com’s market footprint within the eCommerce and Fulfillment sectors. Reporting directly to the Vice President of Fulfillment Sales, you will be responsible for leading business development efforts by collaborating across departments to identify, negotiate, and close business opportunities.

In this role, you will spearhead efforts to understand market dynamics, tailor solutions to meet client needs, and develop scalable strategies that deliver sustained growth. You will also represent Cart.com at industry events, positioning us as a market leader.

What You’ll Do:

  • Develop and execute a comprehensive business development strategy to expand Cart.com’s footprint in the 3PL & Fulfillment market.

  • Form consultative relationships with our Brands & prospects to introduce Cart.com’s full breadth of Supply Chain services

  • Identify, engage, and secure high-value partnerships and clients that align with Cart.com’s strategic goals.

  • Collaborate with internal teams, including operations, product development, and marketing, to deliver tailored solutions that meet client needs.

  • Conduct market research and competitive analysis to identify opportunities, refine strategies, and maintain a competitive edge.

  • Drive customer retention and upselling efforts by deepening relationships with existing clients and identifying additional business opportunities.

  • Negotiate complex contracts and agreements, ensuring favorable terms for both Cart.com and its clients.

  • Track and analyze key performance metrics, using data-driven insights to improve strategies and forecast revenue growth.

  • Represent Cart.com at industry conferences, trade shows, and networking events, building strong relationships with potential partners and clients

Who You Are:

  • You are a strategic thinker with a proven ability to develop and execute business growth strategies in the eCommerce and 3PL industries.

  • You have a deep understanding of the eCommerce ecosystem, including platforms, supply chain logistics, and fulfillment processes.

  • You possess exceptional sales leadership skills and have a proven track record of closing high-value deals and forging strategic partnerships.

  • Highly skilled in financial analysis, contract negotiation, and revenue forecasting.

  • excel at building and maintaining relationships with C-suite and senior-level stakeholders.

  • You have outstanding communication and presentation skills, with the ability to influence and inspire both internal teams and external partners.

  • You thrive in a dynamic, fast-paced environment and are adept at managing multiple priorities simultaneously.

What You’ve Done:

  • 10+ years of experience in business development or sales leadership roles, preferably within eCommerce, logistics, or related industries.

  • Experience with Health/Beauty/Wellness brands and sector

  • Demonstrated success in managing a multi-million-dollar sales pipeline and achieving or exceeding revenue targets.

  • You have experience in using CRM systems (e.g. HubSpot) to manage pipelines and track performance metrics.

  • You have led cross-functional teams and collaborated with diverse stakeholders to deliver strategic initiatives.

Nice to Haves:

  • Experience with digital transformation initiatives or technology integrations in logistics and supply chain.

  • Established network of industry contacts in the eCommerce or 3PL space.

  • Certifications in sales leadership or business development methodologies.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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