Role Description

The Ambulatory Intake Registered Nurse functions as a member of the OB/GYN Care team. The nurse:

• Responds to incoming calls in a timely manner.
• Performs scheduled remote visits in a professional manner and triages, as appropriate, to address and/or support caller needs.
• Obtains and assesses patient medical history and needs using standard evidence-based protocols.
• Provides evidence-based education and recommendations.
• Schedules patients for initial visits and coordinates referrals to appropriate health care providers.
• Enters initial laboratory and ultrasound orders related to services being established.
• Refers patients to community resources using telephone and information system technologies.
• Utilizes sound clinical judgment and strong assessment skills to conduct complex telephone interviews and provide education and triage as appropriate.
• Coordinates and collaborates with providers, Care Coordinators, and Nurse Navigators based on patient needs.
• Provides virtual coordination of care to patients, families, and health care providers.
• Promotes wellness and informed decision-making by delivering current, evidence-based pregnancy education.
• Schedules the initial in-person visit, and other related tasks as needed.

The nurse will primarily work remotely once all onsite orientation requirements are met.

Qualifications

• Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
• Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
• Three years or more of nursing experience required.
• Labor and Delivery experience required.
• OB/GYN experience highly preferred.
• Previous medical office/outpatient experience preferred.
• Phone triage experience a plus.
• Excellent communication skills.
• Excellent team skills.
• Compassionate and caring.
• Accountable and self-directed.
• EPIC experience a plus.

Company Description

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.