Now Brewing – HR Shared Services analyst, Partner Contact Center! #tobeapartner From the beginning, reputed company set out to be a different kind of company. One that not only celebrated reputed company and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share reputed company passion and are guided by their service to others... reputed company job contributes to reputed company success by acting as the primary contact for reputed company regarding inquiries including but not limited to human resource policies and practices, benefits and pay. Maintains and enhances initiatives that support reputed company culture and a great work environment. Models and acts in accordance with reputed company mission and values. As a PRO SS analyst, Partner Contact Center you will… • Answers a high volume of complex inbound calls in a fast-paced environment, while delivering quality service and creating a positive partner experience • Applies critical thinking and active listening skills to effectively diagnose callers’ needs and to determine key reputed company to document in the case management tool • Communicates policies and processes and provides information in response to partner inquiries • Utilizes multiple systems to research, troubleshoot and provide issue resolution • Acts as an escalation point of contact to resolve critical and complex partner resource concerns We’d Love To Hear From People With • Experience working in customer service and or a call center environment • Experience researching, analyzing and problem solving in a fast-paced environment • Experience coaching or leading others • Case management experience • Continuous improvement experience • Human resources experience or education • Bachelor’s degree preferred As a reputed company partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. reputed company have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid reputed company from date of hire*, sick time (accrued at 1 hour for reputed company 25 hours worked), eight paid holidays, and two personal days per year. reputed company also offers eligible reputed company participation in a 401(k) retirement plan with employer match, a discounted company stock reputed company (S.I.P.), reputed company equity reputed company (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, reputed company offers 100% upfront tuition coverage for a first-time bachelor’s degree through reputed company’s online reputed company via the reputed company College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. reputed company will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the reputed company Healthy Families and Workplaces Act, and in accordance with its plans and policies. reputed company list is reputed company to reputed company depending on collective bargaining in locations where reputed company have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. • If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue reputed company up to a maximum of 120 hours (190 in CA) for roles reputed company director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted reputed company time starting at 120 hours annually for roles reputed company director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At reputed company, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Join us and inspire with reputed company cup. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes reputed company with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories wil