Lead Long Term Disability Claims Specialist

<p>At MetLife, we are looking for a Lead Long Term Disability Claims Specialist who will be responsible for overseeing and managing the long term disability (LTD) claims process. The ideal candidate will be a critical thinker with strong communication skills and a commitment to providing excellent customer service.The Lead Long Term Disability Claims Specialist should have an in-depth understanding of the LTD process and be comfortable working in a fast-paced environment. This individual should also be a collaborative team player with a desire to ensure successful outcomes for LTD claims.This is an opportunity to join a team of professionals dedicated to helping those who are unable to work due to a disability. If you have the required qualifications and are looking for a role where you can make a positive impact, we invite you to apply. Responsibilities of the Lead Long Term Disability Claims Specialist: Oversee and manage the long term disability (LTD) claims process. Analyze the LTD process to identify areas of improvement and develop strategies to increase efficiency. Provide excellent customer service to claimants and stakeholders. Respond to inquiries and address concerns in a timely manner. Monitor and ensure that LTD claims are processed in accordance with established protocols and guidelines. Maintain accurate and up-to-date records for all LTD claims. Collaborate with other team members to ensure successful outcomes for LTD claims. Serve as a resource for other team members regarding LTD claims. Develop and implement process improvement initiatives. Remain current on disability laws and regulations.</p><p>MetLife is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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