Manager, Provider Recruiting – Global

Job Description:

  • Lead end-to-end global provider recruitment to support international customer launches, regional expansions, and forecasted demand
  • Partner with international legal counsel, credentialing teams, analytics, customer success, and implementation teams on compliant recruiting strategies
  • Balance customer launch deadlines, urgent escalated member needs, and program expansion priorities
  • Scale international provider network coverage while maintaining quality and continuity of care
  • Oversee recruiter capacity, sourcing strategies, and candidate pipelines across international markets using a U.S.-based recruiting team
  • Implement AI tools and automated workflows for translation assistance, localized candidate communications, SOP documentation, and operational reporting
  • Optimize candidate routing, workflows, and process cycle times
  • Coach, develop, and mentor team members while setting performance expectations
  • Ensure adherence to provider compliance, quality standards, background checks, and credentialing handoff protocols
  • Meet monthly and quarterly hiring throughput targets
  • Maintain target cost-per-hire metrics
  • Deliver provider capacity for global customer launches and demand surges
  • Drive team efficiency gains through workflow redesign and AI tool integration
  • Report to the Senior Manager, Provider Recruiting

Requirements:

  • 5+ years of experience in talent acquisition or recruitment
  • At least 2+ years in a supervisory or management role
  • Experience hiring providers or healthcare providers internationally
  • Working knowledge of varying regional norms, translation considerations, and time zone coordination
  • Proven track record in high-volume healthcare or provider recruitment
  • Ability to manage time zone variations asynchronously and exercise schedule autonomy
  • Strong cross-functional collaboration with analytics, customer success, legal, and operations teams
  • Ability to implement AI tools in operational workflows for SOP drafting, candidate communications, metrics tracking, and throughput scaling
  • Strong analytical skills for recruiting metrics analysis and actionable insights
  • Excellent communication, stakeholder management, and team leadership skills
  • Experience in a fast-paced, high-growth, fully remote environment
  • Ability to travel 1–2 weeks per year for company and team offsites
  • Preferred: behavioral health, mental health, or digital health recruitment experience across global markets
  • Preferred: familiarity with applicant tracking systems and talent platforms; Salesforce ATS experience is a plus

Benefits:

  • Health, dental, and vision benefits starting on the first day
  • One Medical accounts
  • HSA and FSA plans, with Spring contributing up to $1K for HSAs depending on plan type
  • Employer-sponsored 401(k) match of up to 2%
  • Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents
  • Paid time off including vacation, sick leave, and company holidays
  • Parental leave after 6 months: 18 weeks for birthing parents and 16 weeks for non-birthing parents
  • Noom weight management program
  • Fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses
  • Wellhub fitness, mindfulness, nutrition, and sleep subscription
  • BrightHorizons sponsored child care, backup care, and elder care
  • Up to $1,000 annual professional development reimbursement
  • $200 annual donation matching
  • Fully remote work
  • Minimal travel required for company and team offsites
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