Master Barista - Coffee Shop Shift Supervisor
Master Barista - Coffee Shop Shift Supervisor
About the Role
Play a key part in building a positive cafe environment where expertly prepared drinks and attentive service keep guests coming back. At Starbucks, each partner helps shape the guest experience, working together to support both the team and the welcoming atmosphere.
As a shift supervisor, you will guide team members through beverage preparation, provide attentive customer service, and help maintain a positive and energetic store setting.
Starbucks is committed to your personal and professional development, offering growth opportunities and a comprehensive benefits package to support your overall well-being.
Comprehensive Benefits and Perks
Health and Well-Being
- Medical, dental, and vision insurance for eligible partners and families, including domestic partners
- Basic and supplemental life insurance coverage
- Short-term and long-term disability coverage
- Accident insurance and additional voluntary benefit choices
- Up to 20 complimentary mental health coaching or therapy sessions per year for you and eligible family members
- Free Headspace membership for mindfulness and meditation
- Assistance with adoption, surrogacy, and fertility treatments
- Paid parental leave
- Backup care resources for children and adults
- Care.com membership for family support
- DACA support resources and eligible fee reimbursement
Paid Time Off and Leave
- Vacation accrues after an initial period per company policy and legal requirements
- Accrued paid sick leave
- Bereavement leave
- Up to 18 weeks of parental leave for birth parents and up to 12 weeks for non-birth parents
- Additional pay for working on one of eight designated holidays
- Other leave benefits provided as required by law and company plan
Financial Benefits
- 401(k) plan with company match up to 5%
- Bean Stock equity awards for eligible team members
- Discounted company stock with the Stock Investment Program (S.I.P.)
- My Starbucks Savings with cash rewards for achieving savings milestones
- Quarterly bonus opportunities for qualifying team members
- Access to personal financial coaching and education
- Resources for managing student loans
- SIREN Card banking and exclusive partner rewards
- CUP Fund for emergency financial assistance
Additional Partner Perks
- Free pound of coffee or tea each week
- 30% discount on Starbucks food, beverages, and merchandise
- Free Spotify Premium membership with curated playlists
- Discounts on home, auto, and pet insurance from select retailers
- Elite Athlete Program for qualifying team members
- Matching Gift Program with nonprofit donations matched up to $1,000 per year
- Access to Partner Networks and resource groups for connection and volunteering
Education and Tuition Assistance
- 100% upfront tuition coverage for eligible first-time bachelor’s degrees through the Starbucks College Achievement Plan and an online university partner
- Access to more than 150 online undergraduate programs
- No continued employment required after graduation
- Full academic support and flexible online learning for working team members
- Pathways and covered costs for those needing extra preparation
- Education support available for qualifying military family members
Qualifications
- Regular and reliable attendance, with or without reasonable accommodation
- Flexible to work various shifts, including early mornings, evenings, nights, weekends, and holidays
- Ability to meet store standards for beverage and food quality, cash handling, safety, and security, with or without reasonable accommodation
- At least six months of direct customer service experience
- Experience preparing food and beverages to standard recipes and coaching others to do the same
- Ability to process custom drink orders, including modifications to temperature or ingredients
- At least six months’ experience assigning or coordinating the work of two or more employees
Knowledge, Skills, and Abilities
- Ability to supervise and motivate a team
- Strong willingness and ability to learn quickly
- Clear, confident spoken communication
- Understanding of retail operations
- Strong people skills
- Team-oriented with a collaborative mindset
- Ability to maintain positive working relationships
Equal Employment Opportunity
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be reviewed as required by law.
About the Role
Play a key part in building a positive cafe environment where expertly prepared drinks and attentive service keep guests coming back. At Starbucks, each partner helps shape the guest experience, working together to support both the team and the welcoming atmosphere.
As a shift supervisor, you will guide team members through beverage preparation, provide attentive customer service, and help maintain a positive and energetic store setting.
Starbucks is committed to your personal and professional development, offering growth opportunities and a comprehensive benefits package to support your overall well-being.
Comprehensive Benefits and Perks
Health and Well-Being
- Medical, dental, and vision insurance for eligible partners and families, including domestic partners
- Basic and supplemental life insurance coverage
- Short-term and long-term disability coverage
- Accident insurance and additional voluntary benefit choices
- Up to 20 complimentary mental health coaching or therapy sessions per year for you and eligible family members
- Free Headspace membership for mindfulness and meditation
- Assistance with adoption, surrogacy, and fertility treatments
- Paid parental leave
- Backup care resources for children and adults
- Care.com membership for family support
- DACA support resources and eligible fee reimbursement
Paid Time Off and Leave
- Vacation accrues after an initial period per company policy and legal requirements
- Accrued paid sick leave
- Bereavement leave
- Up to 18 weeks of parental leave for birth parents and up to 12 weeks for non-birth parents
- Additional pay for working on one of eight designated holidays
- Other leave benefits provided as required by law and company plan
Financial Benefits
- 401(k) plan with company match up to 5%
- Bean Stock equity awards for eligible team members
- Discounted company stock with the Stock Investment Program (S.I.P.)
- My Starbucks Savings with cash rewards for achieving savings milestones
- Quarterly bonus opportunities for qualifying team members
- Access to personal financial coaching and education
- Resources for managing student loans
- SIREN Card banking and exclusive partner rewards
- CUP Fund for emergency financial assistance
Additional Partner Perks
- Free pound of coffee or tea each week
- 30% discount on Starbucks food, beverages, and merchandise
- Free Spotify Premium membership with curated playlists
- Discounts on home, auto, and pet insurance from select retailers
- Elite Athlete Program for qualifying team members
- Matching Gift Program with nonprofit donations matched up to $1,000 per year
- Access to Partner Networks and resource groups for connection and volunteering
Education and Tuition Assistance
- 100% upfront tuition coverage for eligible first-time bachelor’s degrees through the Starbucks College Achievement Plan and an online university partner
- Access to more than 150 online undergraduate programs
- No continued employment required after graduation
- Full academic support and flexible online learning for working team members
- Pathways and covered costs for those needing extra preparation
- Education support available for qualifying military family members
Qualifications
- Regular and reliable attendance, with or without reasonable accommodation
- Flexible to work various shifts, including early mornings, evenings, nights, weekends, and holidays
- Ability to meet store standards for beverage and food quality, cash handling, safety, and security, with or without reasonable accommodation
- At least six months of direct customer service experience
- Experience preparing food and beverages to standard recipes and coaching others to do the same
- Ability to process custom drink orders, including modifications to temperature or ingredients
- At least six months’ experience assigning or coordinating the work of two or more employees
Knowledge, Skills, and Abilities
- Ability to supervise and motivate a team
- Strong willingness and ability to learn quickly
- Clear, confident spoken communication
- Understanding of retail operations
- Strong people skills
- Team-oriented with a collaborative mindset
- Ability to maintain positive working relationships
Equal Employment Opportunity
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be reviewed as required by law.
