Professional Realtime CART Captioner
A-V Services Inc. is seeking an experienced Professional Realtime CART Captioner to support a dedicated corporate client. This role is responsible for delivering accurate, high-quality real-time captioning for virtual meetings and events, primarily during UK business hours.
This position initially supports coverage from approximately 3:00 a.m. - 6:30 a.m. Eastern Time (ET) , with occasional flexibility required for after-hours meetings, events, or regional support needs. Following an initial 6-8 month period of consistent coverage, the role is expected to transition to an as-needed/on-demand support model .
Position Summary The Professional Realtime CART Captioner provides communication access through real-time captioning for virtual meetings, ensuring participants have equal access to meeting content. The successful candidate will demonstrate exceptional real-time writing skills, attention to detail, professionalism, and the ability to manage multiple tasks simultaneously in a fast-paced environment.
Essential Responsibilities
- Provide accurate, real-time CART captioning for Zoom-based meetings and events.
- Maintain caption quality, accuracy, and readability in live environments.
- Simultaneously monitor audio, write real-time captions, and proofread developing output.
- Utilize a stenographic writer and Case CATalyst software to produce real-time captions.
- Maintain writing speeds and accuracy levels necessary to support professional real-time captioning environments (225+ WPM preferred).
- Troubleshoot and identify basic technical issues impacting caption delivery and escalate as appropriate.
- Protect confidential, proprietary, and sensitive information at all times.
- Participate in required meetings, training sessions, and professional development activities.
- Adhere to all organizational privacy, security, and confidentiality requirements during and after employment.
- Assist with light administrative or data-management tasks as assigned.
- Support special projects related to captioning operations and service delivery.
Required
- High school diploma or equivalent.
- Current certification or licensure, including one or more of the following:
- National Certified Speech-to-Text Provider (NCSP)
- Certified Realtime Captioner (CRC)
- Registered Professional Reporter (RPR)
- State-issued Certified Shorthand Reporter (CSR)
- Demonstrated proficiency in real-time captioning and stenographic writing.
- Excellent spelling, grammar, vocabulary, and language skills.
- Strong concentration and memory-recall abilities.
- Ability to manage multiple tasks simultaneously while maintaining exceptional attention to detail.
- Proficiency with computers, virtual meeting platforms, and captioning technology.
- Strong customer service orientation and professional communication skills.
- Experience providing CART services in corporate, higher education, or professional meeting environments utilizing CARTview and StreamText.
- Experience supporting Zoom, Microsoft Teams, or other virtual collaboration platforms.
- Familiarity with accessibility and communication access best practices.
- Ability to sit for extended periods while performing real-time captioning services.
- Frequent use of a stenographic writer, keyboard, mouse, and computer equipment.
- Ability to hear and process spoken information accurately and efficiently.
- Close visual focus and the ability to view and monitor multiple screens simultaneously.
- Fully remote, work-from-home position.
- Initial onboarding or training activities may occur onsite if required.
- Work is performed primarily in a professional home-office environment.
At A‑V Services, Inc., we are committed to fostering an inclusive workplace where every employee is valued, respected, and empowered to succeed. We are proud to be an equal opportunity employer and welcome qualified applicants of all backgrounds.
We believe our employees are our greatest asset. Diverse perspectives, experiences, and ideas strengthen our culture, enhance innovation, and contribute directly to our success. We celebrate differences in age, ethnicity, language, family status, socioeconomic background, abilities, and life experiences.
Why Join A‑V Services?
