Regional Asset Protection Manager
Job Description:
- Create, develop, lead, and maximize the Asset Protection function for ALO sanctuaries across assigned Central United States districts
- Partner with regional Asset Protection counterparts, Retail Operations leadership, and the Director of Asset Protection and Safety
- Analyze shrink results and develop strategies addressing theft, fraud, and operational errors
- Drive shrink-reduction goals and communicate Asset Protection initiatives to field leadership and store teams
- Assess high-shrink and high-risk sanctuaries and develop measurable action plans
- Conduct risk, site-vulnerability, and security assessments
- Prepare monthly, quarterly, biannual, and annual Asset Protection summaries and KPI trend analyses
- Leverage POS data, inventory reporting, RFID, CCTV, case-management systems, AI-enabled tools, and other analytics to identify loss and risk trends
- Conduct internal and external theft, fraud, organized retail crime, cash loss, merchandise loss, and integrity investigations
- Conduct interviews and prepare investigative reports, findings, and recommendations
- Partner with Retail Operations, People & Culture, Legal, law enforcement, and industry organizations
- Manage physical-security systems, training, third-party security providers, post orders, and security resources
- Support new sanctuary openings with security assessments, system readiness, and Asset Protection training
- Respond to incidents involving theft, violence, threats, cash shortages, vandalism, robbery, burglary, severe weather, civil unrest, and other emergencies
- Coach and educate store teams on Asset Protection, theft prevention, operational controls, fraud prevention, workplace safety, and incident reporting
- Serve as a liaison with law enforcement, government agencies, security professionals, and retail-industry partners
- Promote integrity, accountability, safety, and responsible technology use
Requirements:
- Bachelor’s degree or a comparable combination of education and professional experience in retail Asset Protection, loss prevention, investigations, law enforcement, private security, risk management, or a related discipline
- Minimum of five years of multi-unit, field-based Asset Protection or loss-prevention experience
- Minimum of two years of supervisory or leadership experience supporting multiple locations
- Demonstrated experience conducting internal and external theft, fraud, and integrity investigations
- Strong analytical ability with experience translating reporting and data into practical loss-reduction and risk-mitigation strategies
- Demonstrated curiosity and proficiency in using AI-enabled technology to enhance analysis, investigations, productivity, and strategic decision-making
- Ability to assess AI-generated information critically and apply sound professional judgment
- Excellent written, verbal, interviewing, presentation, and interpersonal communication skills
- Ability to build relationships at all organizational levels and with external partners
- Ability to prioritize competing responsibilities and operate independently in a fast-paced organization
- Ability to handle sensitive and difficult situations discreetly, objectively, and diplomatically
- Proficiency with Asset Protection applications, CCTV platforms, POS reporting, RFID, case-management tools, Shopify, and Microsoft Office applications
- Familiarity with applicable Canadian privacy, surveillance, security, employment, and workplace-safety requirements is preferred
- Ability to work cooperatively with company personnel, third-party security providers, and law-enforcement partners
- Ability to learn new technologies, skills, methodologies, and industry best practices
- Ability to respond to store emergencies and maintain a high degree of accessibility
- Ability to travel extensively throughout Central DFW, including overnight and weekend travel, up to approximately 80% of the time
- Ability to maintain a flexible schedule including evenings, weekends, and holidays
Benefits: