Senior Health and Science Sales Specialist, Sterile Injectables
Job Description:
- Launch new products
- Decide the best strategies for managing business relationships
- Understand formulary access
- Engage in product promotion within assigned accounts
- Drive sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders
- Identify and implement efficient virtual and in-person engagement strategies
- Develop and implement business and territory call plans and adapt them based on opportunities and insights
- Build rapport and relationships with customers across virtual and face-to-face environments
- Manage call objectives, next steps, documentation and KPIs
- Use Veeva Engage, Zoom, Microsoft Office and other digital tools for customer engagement
- Leverage analytics to develop insights and next-best-action plans
- Engage key customers compliantly to grow business and drive product demand
- Deliver targeted messaging using approved materials
- Provide product and disease-state education to providers
- Work with healthcare professionals and office staff to plan virtual and in-person engagements
- Deploy approved Pfizer resources, including samples, vouchers, co-pay resources and patient education
- Plan and optimize call environments across multiple locations
- Collaborate with Customer-Facing colleagues and Pfizer Connect team members
- Support patient access by providing information on reimbursement, PAP, Pfizer hub programs and co-pay resources
- Present approved terms of sale and contract terms
- Answer on-label questions
- Introduce customers to Pfizer’s Galaxy on-demand portal
- Collaborate with Field Medical, Reimbursement and Key Account Management
- Use triaging protocols and digital applications to connect subject matter experts with customers
- Use calendaring tools, leadership goals and customer insights to address priorities
- Bring customer survey insights to leadership to improve the engagement model
Requirements:
- A Bachelor’s Degree OR an associate’s degree with 8+ years of experience OR a high school diploma (or equivalent) with 10+ years of relevant experience
- Minimum 3 years relevant experience, including professional sales, healthcare professional experience, or business-related experience such as sales, customer service, marketing, finance or HR
- History of marketing, promotional or sales success
- Strong territory management skills
- Outstanding communications skills
- Demonstrated teamwork, leadership ability and accountability
- Valid US driver’s license and driving record compliant with company standards
- Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify hiring
- 3–5 years specialty marketing/promotional/sales experience preferred
- Strong knowledge of disease states, therapeutic areas and products
- Deep knowledge of applicable customers and markets
- Strategic account marketing, promotional, sales and management skills
- Experience developing territory, account and customer plans
- Ability to maintain relationships throughout institutions
- Ability to overcome obstacles to access difficult-to-see healthcare providers and customers
- Ability to cultivate relationships with KOLs and priority customers
- Marketing, promotional, sales, technical and relationship-building skills
- Track record of assessing account needs and providing relevant information and resources
- Business acumen, problem-solving, strategic thinking, data analytics and project management skills
- Planning and prioritization skills
- Ability to engage, influence and support customers throughout marketing, promotional and sales processes
- Excellent communication, interpersonal and leadership skills
- Ability to quickly learn and embrace new ways of working
- Ability to work in a matrix environment and leverage multiple resources
- Track record of leadership, cross-functional leadership, collaboration and effective resource utilization
- Experience with key thought leaders or high-influence customers in large group practices, hospitals or managed care organizations preferred
- Strong organizational and analytical skills
- Ability to analyze sales data and call-reporting software/applications
- Ability to learn and use new technology
- Change agility and adaptability
- Exceptional time management, planning and organizing skills
- Must live in TX (Houston, Sugarland, Cypress)
- Must be authorized to be employed in the U.S. by any employer
- Permanent work authorization in the United States required
- U.S. work visa sponsorship is not available now or in the future
Benefits:
- Additional Sales Incentive bonus
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
- Overtime pay during initial new hire sales training while classified as salary non-exempt