Sr. Manager, Solutions Engineering - Strategic
Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
About The Role & Team
As the Manager of the Strategic Solutions Engineering Team, you will help coach and mentor our world-class team of SE's to support our Sales Team to meet and exceed our revenue targets. You will support your team to execute winning strategies to position Amplitude’s value in the hearts and minds of our prospects.
This is a “hands on” role. Ideal candidates must be ready to perform demonstrations to executives, drive urgency to secure the technical win and build relationships with technical stakeholders. They must “lead from the front”. To be successful in this role, you must be directly involved in opportunity strategy and execution.
Candidates must have a track record of success as both an individual contributor and a manager of PreSales teams. They are empathetic and seek to understand the goals of our prospects and our people. They are servant leaders at heart who take career and skills development seriously. They hold themselves and their teams accountable to goals. They push people to be more than they thought they could be.
As a Solutions Engineering Manager, you will:
- Prioritize creating great relationships both internally and with our customers
- Lead from the front. Own the success of the opportunities in your region. You will be expected to remove barriers to achieving the technical win and own the performance of the team.
- Help us meet or exceed our revenue targets.
- Coach and develop a team of high performance Solutions Engineers.
- Be an excellent recruiter.
- Articulate a deep understanding of Amplitude technology to prospect and customer audiences, from the C-suite to Dept Heads to Engineering, removing obstacles and delivering differentiated technical and business value propositions and proof points to customers
- Travel to customer on-sites to support demos and presentations to build strong customer relationships
You'll be a great addition to the team if you have:
- 3+ years managing a Pre-Sales solutions team with average deal sizes of $250k or more
- 3+ years of individual contributor Solutions Engineering experience in a customer-facing role
- A track record of displaying Amplitude’s core values: ownership, humility and growth mindset
- Passion for encouraging individual development and learning through clear feedback, equitable & inclusive processes, and hands-on management techniques
- Excellent communication, listening, and presentation skills
- An appetite for self-improvement, encouraging team growth, and seeking new information
- Ability to travel to help our prospects (up to 30%)
- Prior experience with analytics, business intelligence, experimentation, DMPs and/or CDPs
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a 12-week parental leave, and a generous Learning & Development stipend.
The Product: The Product: Amplitude is a digital analytics platform – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.
Other facts about Amplitude:
- Amplitude had its public market debut on the Nasdaq in September 2021.
- Amplitude is one of the best software products on the market according to G2.
- Founded in 2012, Amplitude is backed by Sequoia Capital, IVP, Battery Ventures, Benchmark Capital, Y Combinator and other top tier investors.
- 26 of the Fortune 100 are customers of Amplitude as are innovative brands such as Atlassian, NBC Universal, Hubspot, PayPal and Walmart.
- Amplitude is a tech company to bet your career on in 2021, according to Business Insider.
- We have operations in San Francisco (HQ), New York, Amsterdam, London, Paris and Singapore.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.
Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
