Sr Strategic Partnerships Manager, Personal Loans
Current Employees of Happen Bank: Please apply via your internal Workday Account
Happen Bank(formerly LendingClub)is built around a simple purpose: to clear the way to help people turn intention into action, and action intofinancial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the RoleHappen Bank's personal loan business runs on a small set of critical external partnerships, and this role owns how those relationships perform. You'll set the strategy behind partner growth, governance, and problem-solving, and lead the cross-functional work - spanning Product, Engineering, Credit, Risk, Operations, Compliance, Legal, Finance, and Analytics - that turns that strategy into results. As the team's work with partners grows more complex, you'll also be the one improving how we do it.What You'll Do
- Own performance and strategy for critical external partners, from business reviews to escalations to long-term planning
- Set direction on partner initiatives that shape growth, credit performance, member experience, and compliance
- Evaluate partner proposals on decisioning, verification, data sharing, and integration design, and drive the calls on what we prioritize and why
- Build the business cases behind new partner strategies, sizing impact on approvals, conversion, fraud, losses, and cost
- Lead cross-functional execution of partner-related change, and improve how that work gets done across teams
- Turn strategy into clear business requirements, KPIs, and technical specs, using AI to move faster through analysis and stress-test your own thinking
- Own partner performance reporting, evolving what we track as the portfolio and its risks change
- Set the governance model for partners - decision rights, control points, and data-sharing boundaries
- 6+ years of experience in lending partnerships, product management, or analytics within consumer lending, fintech, or banking; bachelor's degree or higher, or equivalent combination of education and experience
- Deep experience in personal loan product management or consumer credit decisioning platforms
- A track record owning the personal loan funnel, from pre-screen through funding
- Strong judgment under ambiguity - you structure fuzzy problems and drive decisions without waiting to be told the answer
- Excellent communication skills and comfort presenting to senior stakeholders
- The ability to influence across teams without formal authority
- Working fluency with APIs, data flows, and technical integration, and comfort partnering with Engineering on how they're built
- A solid grasp of data governance and third-party data-sharing risk
- Hands-on use of AI to speed up your own work and a habit of showing others how - you know where it adds real value and where human judgment still has to lead, especially around data sensitivity and accuracy
Nice to Have
- Experience in unsecured personal loans or adjacent consumer credit products
- Experience with pre-screen or direct mail program management
Work Location
San Francisco
The above locations are eligible offices for this role.The locations have been determined to foster in-person collaboration with this role's team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered.Happen Bank offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to Happen Bank offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 156,000-180,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@happen.com.
Notice on AI Tool Use
For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.
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