SFDC Administrator/BA

Key Responsibilities:

  • Take full ownership of Salesforce Sales Cloud administration and platform configuration in alignment with evolving business needs
  • Perform hands-on configuration tasks including flows, validation rules, reports, dashboards, user and permission management
  • Collaborate with internal stakeholders and SMEs to gather, document, and translate both business and technical requirements
  • Author detailed user stories in JIRA and ensure traceability through delivery
  • Act as a liaison between business process owners and technical implementers
  • Prepare Salesforce for upcoming integrations with:


Required Skills & Experience:

  • Must have hands-on Salesforce Sales Cloud administration experience, including configuration of profiles, roles, page layouts, flows, reports, and dashboards
  • Proven ability to manage Salesforce platform configuration independently with minimal reliance on development resources
  • Experience working on Salesforce integration projects (e.g., ERP, CPQ, or CLM)
  • Strong business analysis skills: requirement gathering, writing user stories, stakeholder communication, and backlog management
  • Familiarity with collaboration and delivery tools like JIRA, Confluence, and monday.com
  • Preferred experience working with transformation programs in mid-sized or enterprise settings
  • Dynamics 365 F&O (ERP)
  • CPQ/CLM (Conga)
  • LIM (Sapio)
  • monday.com (project management and collaboration tools)
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