Manager, Product Design, Growth – Upper Funnel

Job Description:

  • Define user-centered discovery, activation, and monetization experiences across product journeys, upgrade flows, pricing surfaces, and lifecycle touchpoints
  • Work from concept to production, delivering UX, visual design, and prototypes
  • Use behavioral data, funnel metrics, experiment results, and user signals to inform design decisions
  • Design and lead experiments across acquisition, activation, and expansion funnels
  • Establish reusable growth patterns in Mural’s design system
  • Partner with engineers on accurate, high-quality implementation
  • Directly manage one to three designers through 1:1s, goal-setting, feedback, and career support
  • Balance individual-contributor design work with people leadership
  • Mentor designers working on growth-adjacent surfaces
  • Lead workshops and working sessions on pricing, packaging, onboarding, and upgrade opportunities
  • Collaborate with product, research, and data science to define success metrics, shape hypotheses, and interpret outcomes
  • Advocate for user trust as a growth asset
  • Share growth approaches with design peers through critique and collaboration
  • Contribute to design excellence where growth and monetization intersect with core product experiences

Requirements:

  • 5+ years of product design experience working on complex applications, ideally in PLG, SaaS, or self-serve products
  • 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments
  • Track record of leading growth, monetization, or conversion-focused design work
  • Experience designing in-product discovery, onboarding, sign-up, or activation flows
  • Experience partnering with product and data teams to interpret behavioral insights, experiment results, or funnel metrics
  • Exceptional visual and interaction design craft, including spacing, motion, hierarchy, and clarity
  • Ability to design within systems and understand how decisions cascade across surfaces and journeys
  • Experience mentoring or leading other designers
  • Strong communication skills
  • Comfort working in fast-moving, experiment-driven environments
  • Curiosity and proactive problem solving, including exploring edge cases and anticipating constraints
  • Empathy for first-time users and sensitivity to trust, motivation, and cognitive load
  • Experience with pricing architecture, packaging strategy, or monetization model design is a plus
  • Experience mapping and designing activation journeys is a plus
  • Hands-on experience using AI-assisted tools and vibe coding is a plus
  • Background in organic acquisition or activation funnels at scale is a plus
  • Familiarity with AI-assisted experiences or contextual intelligence in growth flows is a plus
  • Experience working with data science teams on experimentation frameworks or causal inference is a plus
  • Portfolio link required
  • Legal authorization to work in the country of residence required

Benefits:

  • Compensation offered based on location, level, job-related knowledge, skills, and experience
  • Reasonable accommodation for individuals with disabilities during the application/interview process and employment
  • Opportunity to collaborate using Mural daily
  • Opportunity to shape how millions of people collaborate
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